Accessibility Statement

Our Commitment to Accessibility

Rockstar Windows and Doors Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should have equal access to information about our premium windows and doors products and services. Our commitment to accessibility is an integral part of our mission to serve our community and customers with excellence.

We are dedicated to making our website accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We strive to ensure that our digital presence reflects our commitment to inclusive design and equal opportunity.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and following them helps make the web more accessible for everyone.

Our efforts to achieve WCAG 2.1 Level AA conformance include:

• Regular accessibility audits of our website
• Implementing best practices for accessible design
• Training our team on accessibility requirements
• Testing our website with assistive technologies
• Addressing accessibility issues promptly

While we work toward full conformance, we acknowledge that some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to address these gaps.

Accessibility Features

We have implemented the following accessibility features to enhance your experience on our website:

Semantic HTML Structure

Our website uses proper HTML5 semantic elements including appropriate heading hierarchy, landmarks, and structural elements. This helps screen readers and other assistive technologies navigate and interpret content correctly.

Keyboard Navigation

All interactive elements on our website can be accessed and operated using a keyboard. We ensure that:

• Focus indicators are clearly visible
• Tab order follows a logical sequence
• No keyboard traps exist
• All functionality is accessible without a mouse

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers, including:

• JAWS (Job Access With Speech)
• NVDA (NonVisual Desktop Access)
• VoiceOver for macOS and iOS
• TalkBack for Android

We use appropriate ARIA (Accessible Rich Internet Applications) labels, roles, and properties to enhance accessibility where necessary.

Color Contrast

We maintain sufficient color contrast ratios throughout our website to ensure text is readable for users with visual impairments. Our design adheres to WCAG 2.1 Level AA requirements for contrast ratios (minimum 4.5:1 for normal text and 3:1 for large text).

Alternative Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the content and purpose of the image. Decorative images use empty alt attributes to be properly skipped by screen readers.

Form Labels and Error Messages

All form inputs have associated labels that are properly connected to their controls. Error messages are clearly identified and associated with the relevant form fields, and form validation provides clear, helpful feedback to users.

Skip Navigation Link

A "Skip to main content" link is provided at the top of each page, allowing keyboard and screen reader users to bypass repetitive navigation elements and jump directly to the main content area.

Known Issues

We are actively working to identify and address accessibility barriers on our website. Currently, we are aware of the following areas that may present challenges:

• Some older PDF documents may not be fully accessible
• Third-party embedded content may not fully conform to our accessibility standards
• Some dynamic content may require additional accessibility improvements

We are committed to addressing these issues and continuously improving the accessibility of our website. If you encounter any barriers not listed here, please contact us so we can address them promptly.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. We are committed to providing accessible content and will work to resolve issues promptly.

You can help us by:

• Describing the nature of the accessibility issue
• Providing the URL or specific page where you encountered the issue
• Sharing the assistive technology you were using
• Suggesting how we can improve the experience

We will respond to accessibility feedback within 5 business days and work to resolve identified issues in a timely manner.

Alternative Contact Methods

We understand that not everyone can access our website. If you prefer not to use our website or need assistance with information on our site, you can contact us through the following alternative methods:

Our team is available to assist you with product information, quotes, scheduling consultations, or answering any questions about our windows and doors services. We are happy to provide information in alternative formats upon request, including large print, audio recordings, or other accessible formats.

Third-Party Content

Our website may include content from third-party sources, such as:

• Google Maps for location information
• Third-party contact forms
• External links to manufacturer websites

While we strive to ensure accessibility for all content on our website, some third-party content may not fully conform to WCAG 2.1 Level AA standards. We encourage third-party providers to make their content accessible and work with them to address any issues.

If you have difficulty accessing third-party content on our website, please contact us for assistance. We can help you access the information through alternative means.

Contact Us About Accessibility

If you have questions or concerns about the accessibility of our website, or if you need assistance accessing any content, please contact our accessibility coordinator:

We appreciate your feedback and are committed to ensuring equal access for all of our customers and website visitors.